TimelyCare

The Bridgewater College Counseling Center is offering TimelyCare, a teletherapy service that offers licensed providers to support your mental well-being.

What is BC TimelyCare?

TimelyCare, a teletherapy program available to BC students, delivers access to 24/7 mental virtual health care from anywhere in the U.S., at no cost. Whether you are anxious or overwhelmed, you will be able to talk to a licensed provider from your smartphone or any web-enabled device.

TimelyCare and Bridgewater College. High-Quality Care Anytime, Anywhere. Download the TimelyCare app or get started at timelycare.com/bridgewater. Logos for Apple App Store and Google Play store. Illustration of phone with the TimelyCare app open.

TimelyCare offers:

  • No cost, on demand support available 24/7
  • Support from counselors via phone or secure video platform
  • Service care options from a licensed mental health professional include individual and consultations from your smartphone or web-enabled device

TimelyCare Videos

Frequently Asked Questions

TimelyCare is available to all enrolled full-time and part-time undergraduate and graduate students at Bridgewater College.

TimelyCare is zero-cost to all enrolled Bridgewater College students.

Go to timelycare.com/bridgewater or download the TimelyCare app to access care.

There are no wrong options! The Counseling Center and TimelyCare are both equipped to meet a variety of mental and emotional needs. TimelyCare does offer evening and weekend appointments, which would be a good option when the Counseling Center is out of hours.

All TimelyCare services are provided remotely via phone or video.

BC In-person appointments are offered during business hours. Call 540-828-5402 to schedule an appointment.

BC Counseling Center appointments are offered: Monday-Friday from 8 a.m.-4:30 p.m.
Walk-in hours are offered: Friday from 2-4 p.m.

If you are experiencing a mental health emergency, contact Campus Police: 540-578-0652

TimelyCare is 100% confidential. As part of your agreement to the Terms of Service when you register your account, your records will be shared with licensed medical providers and therapists at BC. If you want to share your records with a physician outside of TimelyCare, you can print or email your records, or call 833.4.TIMELY to send a copy of your records to your provider.

No. Insurance information will not be provided to TimelyCare.

Please contact TimelyCare’s customer service team at 833.4.TIMELY (833.484-6359) or help@timely.md if you need help scheduling a visit, want to share a concern, or have any other issues or questions.